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Pool Guard Pool Safety Nets Warranty

Pool Guard pool safety nets are made of high-grade mesh netting, rope, and pulley systems, making them a smart choice for many pool owners. We stand behind the quality of our safety nets and offer a 2-year limited warranty to ensure your satisfaction. Pool safety nets are designed to be removed and re-installed frequently, so we use materials that can withstand frequent use and last a long time.

We are confident that you will be happy with your safety net. However, in the unlikely event that your net experiences a defect in materials or construction, we offer a 2-year limited warranty from the manufacturer, Pool Guard. We want you to feel confident that you are making a solid investment with your safety net purchase.

What Does the Pool Guard Pool Safety Nets Warranty Cover?

Pool Guard pool safety nets carry a 2-year limited manufacturer’s pool safety net warranty covering any defects in workmanship and materials. Our pool safety net warranty covers netting fabric, components, and hardware. The warranty extends to the original purchaser and is non-transferable.

What’s Not Covered by the Warranty?

The warranty does not cover any damage or other failure of the product due to any misuse, neglect, improper maintenance, or damage caused by the consumer. Nor does it cover damage caused by fire, storm, landslide, earthquake, strong winds, theft, or other disasters or accidents. Damage caused by animals (wild or domestic), or landscapers is also not covered. The pool safety net warranty does not cover labor and the dealer may charge labor for repairs or replacement.

Does the Warranty Cover Pool Safety Nets Installation?

Pool Guard’s pool safety net warranty is a manufacturer’s warranty and covers only materials and defects in the construction of the net. Any warranty against defects in installation is issued solely by the installing Pool Guard dealer. The manufacturer’s warranty extends only to the net materials themselves and any defects in the construction of the Central Tensioning System (CTS).

How Do I File a Warranty Claim?

If you need to file a pool safety net warranty claim, contact your local Pool Guard dealer who will help you determine if your issue is covered under the warranty. Your dealer will work with the manufacturer directly to settle your claim. It is under the sole discretion of the manufacturer whether your net will be repaired or replaced. Any claim against installation issues should be directed to the dealer who installed your net. If your issue is determined to not be covered under the warranty, your dealer will work with you to find the most cost-effective solution to the issue.

What if I Can’t Locate My Pool Guard Dealer?

If you are unable to locate your original dealer, contact the Pool Guard corporate office(727) 573-7888 for assistance.

Do I Need My Receipt?

Yes, you will need a copy of your original dealer sales receipt to file any pool safety nets warranty claim.


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